Privacy Policy | Drop Buddy

We collect the following types of personal data:

Personal Data: Name, email, phone number, address, driving license information, and profile picture.
Verification Data: Drivers are required to submit a photo of their passport and UK driving license for identity verification and compliance.
Usage Data: App usage statistics, browsing history, and interaction with app features.
Payment Information: If applicable, payment processors will handle payments for business accounts.
Location Data: Required to facilitate delivery jobs and app functionality.
Sensitive Information: Gender, if necessary for services or app experience.

We collect and use personal data for the following purposes:

To improve the user experience on our platform.
To provide customer support and optimize app performance.
To facilitate efficient connections between businesses and local delivery drivers.
To verify drivers' identity and eligibility to work in the UK.
To ensure that the address on the driver's UK driving license matches the address provided during registration.

All personal data, including passport and driving license information, is securely stored on our Amazon Web Services (AWS) cloud servers.
This data is used only for the onboarding verification process and will not be shared with any third parties outside of this purpose.
Driver passport, address, and driving license details will never be shared with restaurant partners, businesses, or any external third parties.
Security measures, including encryption and access restrictions, are in place to protect user data.

We share only necessary data with trusted third-party services to enhance our platform:

Analytics: Google Analytics for tracking app usage and performance.
Marketing Tools: Odoo for handling marketing communications.
Identity Verification: Passport and UK driving license information are used exclusively for internal verification and are never shared with external parties, restaurant partners, or businesses.

Verification documents (passport and UK driving license) are retained only for as long as necessary to verify eligibility and ensure compliance.
Personal data is retained as long as required for service provision or legal compliance.
Users may request the deletion of their data by contacting customer support.

Users can access, correct, or delete their personal data through account settings or by contacting customer support.
Users can opt out of marketing communications and app tracking.

Dropbuddy uses cookies and similar tracking technologies to monitor app usage and improve user experience.

Dropbuddy is intended for adults over the age of 18. We do not knowingly collect data from children.

For any questions regarding this Privacy Policy, contact us at: